Terms & conditions

Last updated: 17 August 2026

These terms govern your use of vinpol.com.au and your purchases from Vinpol ("Vinpol", "we", "us"), a product studio based in Adelaide, South Australia. By using the site or placing an order you agree to these terms. Nothing in them excludes, restricts or modifies rights you have under law that cannot be excluded — including the Australian Consumer Law (ACL), and mandatory consumer protections in the European Union/UK and the United States where they apply to you.

1. The website

Content on this site (text, images, logos, designs, code) is owned by or licensed to Vinpol and protected by intellectual property law. You may browse and share links, but not copy, scrape or reuse content commercially without our written permission. We may update, suspend or discontinue any part of the site at any time. Links to third-party sites (e.g. Amazon listings) are provided for convenience; we are not responsible for their content.

2. Products and orders

• Prices are in Australian dollars (AUD) and, where GST applies, are inclusive of GST. Shipping is charged additionally and shown before payment.
• Placing an order is an offer to buy. We accept it when we email confirmation. We may decline or cancel orders for stock errors, pricing errors, or suspected fraud — if we cancel after payment, you receive a full refund.
• Stock is limited; the site shows live availability. If an item sells out as you check out, your payment is automatically refunded in full.
• Payment is processed by Stripe. We never receive your card details.

3. Delivery, returns and consumer guarantees

Delivery times, rates, returns and refunds are set out in our Shipping & returns policy, which forms part of these terms.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage; and to have goods repaired or replaced if they fail to be of acceptable quality where the failure is not major. If you are a consumer in the EU or UK, you retain your statutory rights, including the 14-day right of withdrawal for distance purchases and legal guarantees of conformity. Any express warranty stated on a product page (for example, an 18-month product warranty) applies in addition to, not instead of, your statutory rights.

4. Services

Client engagements (growth partnership, app development) are governed by the individual proposal, quote or statement of work we agree with you, which prevails over these terms if they conflict. Submitting an application form is not a contract and does not oblige either party. Consulting output and advice are provided for your business's use; we retain the right to reuse general know-how, tools and non-client- specific code.

5. Acceptable use

You agree not to misuse the site: no unlawful activity, no attempting to breach security, no interfering with the service, no submitting false or infringing content through our forms.

6. Liability

To the maximum extent permitted by law: we are not liable for indirect or consequential loss (including loss of profits or data) arising from use of the site or products; and our total liability for any claim is limited to the amount you paid us for the product or service concerned, or — where the ACL applies and permits — to resupply of the goods or services or the cost of resupply. Nothing in this section limits liability that cannot lawfully be limited, including under the ACL, for death or personal injury caused by negligence, or for fraud.

7. Privacy

Personal information is handled per our Privacy policy.

8. General

If part of these terms is found invalid, the rest continues to apply. Our failure to enforce a right is not a waiver. These terms are governed by the laws of South Australia, Australia, and disputes are subject to the courts there — except that if you are a consumer in the EU, UK or US, you keep the protection of the mandatory consumer laws, and access to the courts, of your country of residence.

We may update these terms; the version on this page at the time of your order or use applies. Contact: info@vinpol.com.au · Vinpol, Adelaide SA, Australia.